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How to get a ticket?
Transport tickets are available
  • electronically via www.slovaklines.sk
  • via the mobile app
  • directly from the bus driver using cash or cashless payments
  • at the ticket counter at the Bratislava Bus Station
  • from all contract points of sale of the carrier
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How frequent are buses to Vienna?
The bus schedule is available here.
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How to cancel a transport ticket?
Transport tickets can be cancelled free of charge up until 15 minutes prior to the scheduled departure time of the bus service. After this time, tickets cannot be cancelled.
  • Transport tickets purchased online can be cancelled on the website or in person at the bus station on Bottova Street 7 at the ticket counters 1, 2, 3 (open daily from 06:30 a.m. to 06:30 p.m.).
  • Transport tickets purchased at the ticket counter can be cancelled only in person at the bus station at the ticket counters 1, 2, 3.
  • Transport tickets purchased from a contractual seller can be cancelled at the seller from which they were purchased.
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Can I get on the bus in Hainburg and get off in Vienna Airport or in Vienna?
Unfortunately, this is not possible. Domestic transport within Austria and Slovakia is excluded on international routes.
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Do I have to print my ticket?
On the 102806 Bratislava – Wien bus route it is not required to have the transport ticket printed. The passenger can also present a valid QR code stored in an electronic device (mobile phone, tablet, laptop) at the time of boarding. If the passenger is not able to present a ticket purchased in advance, they are obliged to purchase a new transport ticket and may subsequently file a claim at the carrier’s registered office.
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Can I book a ticket and pay for it on the bus?
Transport tickets cannot be booked in advance.
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Can I buy a ticket without a previous reservation on the bus?
The ticket can also be purchased directly at the driver on the bus but only if there are still vacancies, which we cannot guarantee.
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Can I use a payment card to pay on board the bus?
On the 102806 Bratislava – Wien and 102958 Bratislava – Schwechat bus routes, payments can be made directly to the bus driver using a contactless payment card as well.
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Can I travel on a different date or time than the one specified on the ticket?
The transport ticket is valid for the specified date and time. It cannot be used to travel on a different date/time. However, you can make a change up until 15 minutes before the bus service departure time either in person at the bus station ticket counter or by phone at +421 2 554 227 34 (daily from 06:30 a.m. to 06:30 p.m.). No changes are possible after the departure of the bus service for which the transport ticket was purchased.
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How long before the bus service departure time should I be at the platform?
Passengers are advised to be at the bus stop 15 minutes prior to the scheduled bus service departure time.
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How to find my place of boarding?
The platform number is indicated on the transport ticket and can also be verified at the bus station at the ticket counters 1, 2, 3 (daily from 06:30 a.m. to 06:30 p.m.).
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What's a Hot Ticket for €1?
These are early purchase promotional tickets, the number of which is limited for each bus. You can purchase a hot ticket online for the Bratislava - Vienna line as a one way ticket at the price of €1. It is not possible to buy it at the cash desk at the bus station or on the bus. The hot ticket cannot be canceled or changed.
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Can I buy a transport ticket combined with the Vienna public transport ticket?
Yes, you can. All-day ticket for Vienna public transport in Zone 100 costs €5,80 for an adult and €2,90 for an accompanied child over 6 years of age. The Wien Ticket can be purchased together with the transport ticket for the Bratislava – Vienna route at the bus station ticket counter as well as directly from the bus driver on board the bus.
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I bought a transport ticket online but I have not received it in my e-mail. What should I do?
Please contact our contact centre by writing an e-mail to info@slovaklines.sk or by phone at +421 2 554 227 34. The contact centre is available daily from 06:30 a.m. to 06:30 p.m.
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How can I find my seat on the bus?
Passengers can sit freely, transport tickets are not issued for designated seats. The number of transport tickets sold is equal to the number of seats on the bus.
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I want to park my car before travelling. Is it possible?
Given the current situation and the ongoing construction work at the temporary bus station location, the vehicles can be parked at the adjacent parking lot at the rates specified in the current price list.
Has this answer been helpful?
We want to travel as a group. Is it possible?
Yes. However, we need to be notified of larger groups of travelling passengers in advance by e-mail at info@slovaklines.sk or by phone at +421 2 554 227 34.
Has this answer been helpful?
How to get a ticket?
Transport tickets are available
  • electronically via www.slovaklines.sk
  • via the mobile app
  • directly from the bus driver using cash or cashless payments
  • at the ticket counter at the Bratislava Bus Station
  • from all contract points of sale of the carrier
Has this answer been helpful?
How frequent are buses to Vienna?
The bus schedule is available here.
Has this answer been helpful?
How to cancel a transport ticket?
Transport tickets can be cancelled free of charge up until 15 minutes prior to the scheduled departure time of the bus service. After this time, tickets cannot be cancelled.
  • Transport tickets purchased online can be cancelled on the website or in person at the bus station on Bottova Street 7 at the ticket counters 1, 2, 3 (open daily from 06:30 a.m. to 06:30 p.m.).
  • Transport tickets purchased at the ticket counter can be cancelled only in person at the bus station at the ticket counters 1, 2, 3.
  • Transport tickets purchased from a contractual seller can be cancelled at the seller from which they were purchased.
Has this answer been helpful?
Can I get on the bus in Hainburg and get off in Vienna Airport or in Vienna?
Unfortunately, this is not possible. Domestic transport within Austria and Slovakia is excluded on international routes.
Has this answer been helpful?
Do I have to print my ticket?
On the 102806 Bratislava – Wien bus route it is not required to have the transport ticket printed. The passenger can also present a valid QR code stored in an electronic device (mobile phone, tablet, laptop) at the time of boarding. If the passenger is not able to present a ticket purchased in advance, they are obliged to purchase a new transport ticket and may subsequently file a claim at the carrier’s registered office.
Has this answer been helpful?
Can I book a ticket and pay for it on the bus?
Transport tickets cannot be booked in advance.
Has this answer been helpful?
Can I buy a ticket without a previous reservation on the bus?
The ticket can also be purchased directly at the driver on the bus but only if there are still vacancies, which we cannot guarantee.
Has this answer been helpful?
Can I use a payment card to pay on board the bus?
On the 102806 Bratislava – Wien and 102958 Bratislava – Schwechat bus routes, payments can be made directly to the bus driver using a contactless payment card as well.
Has this answer been helpful?
Can I travel on a different date or time than the one specified on the ticket?
The transport ticket is valid for the specified date and time. It cannot be used to travel on a different date/time. However, you can make a change up until 15 minutes before the bus service departure time either in person at the bus station ticket counter or by phone at +421 2 554 227 34 (daily from 06:30 a.m. to 06:30 p.m.). No changes are possible after the departure of the bus service for which the transport ticket was purchased.
Has this answer been helpful?
How long before the bus service departure time should I be at the platform?
Passengers are advised to be at the bus stop 15 minutes prior to the scheduled bus service departure time.
Has this answer been helpful?
How to find my place of boarding?
The platform number is indicated on the transport ticket and can also be verified at the bus station at the ticket counters 1, 2, 3 (daily from 06:30 a.m. to 06:30 p.m.).
Has this answer been helpful?
What's a Hot Ticket for €1?
These are early purchase promotional tickets, the number of which is limited for each bus. You can purchase a hot ticket online for the Bratislava - Vienna line as a one way ticket at the price of €1. It is not possible to buy it at the cash desk at the bus station or on the bus. The hot ticket cannot be canceled or changed.
Has this answer been helpful?
Can I buy a transport ticket combined with the Vienna public transport ticket?
Yes, you can. All-day ticket for Vienna public transport in Zone 100 costs €5,80 for an adult and €2,90 for an accompanied child over 6 years of age. The Wien Ticket can be purchased together with the transport ticket for the Bratislava – Vienna route at the bus station ticket counter as well as directly from the bus driver on board the bus.
Has this answer been helpful?
I bought a transport ticket online but I have not received it in my e-mail. What should I do?
Please contact our contact centre by writing an e-mail to info@slovaklines.sk or by phone at +421 2 554 227 34. The contact centre is available daily from 06:30 a.m. to 06:30 p.m.
Has this answer been helpful?
How can I find my seat on the bus?
Passengers can sit freely, transport tickets are not issued for designated seats. The number of transport tickets sold is equal to the number of seats on the bus.
Has this answer been helpful?
I want to park my car before travelling. Is it possible?
Given the current situation and the ongoing construction work at the temporary bus station location, the vehicles can be parked at the adjacent parking lot at the rates specified in the current price list.
Has this answer been helpful?
We want to travel as a group. Is it possible?
Yes. However, we need to be notified of larger groups of travelling passengers in advance by e-mail at info@slovaklines.sk or by phone at +421 2 554 227 34.
Has this answer been helpful?

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